Code of Ethics and Values
The Group’s Mission, Vision and Values and the "Group Code of Ethics" determine the behaviours and professional conduct expected from employees and leaders of the Group’s companies. Furthermore, the Group Leadership Charter outlines the behaviour expected from staff members in leadership positions at Eurofins. These documents represent some key standards for all the Directors and employees of Eurofins companies and are made available to them through our website and intranet.
Eurofins also has a whistleblowing point of contact that is readily accessible for all employees via Eurofins’ intranet, but also on Eurofins website, via the above link. This point of contact is intended to encourage and enable employees and/or external parties to confidentially raise serious concerns so that Eurofins can address and correct inappropriate conduct and actions that breach the above mentioned Group Code of Ethics.
Our Values:
What we stand for/what is important for us
Achievement of our Mission is based on Eurofins “Core Values”, which commit us to Customer Focus, Quality, Competence & Team Spirit and Integrity.
Customer focus
- Delivering customer satisfaction by listening to and exceeding customer expectations
- Adding value for our customers through our services
- Seeking innovative solutions to help our customers achieve their goals
Quality
- Delivering quality in all our work; providing accurate results on time
- Using the best appropriate technology and methods
- Seeking to improve or change our processes for the better
Competence & team spirit
- Employing a diverse team of talented and competent staff
- Investing in training and creating rewarding and equitable career opportunities
- Recognising and encouraging outstanding performance
Integrity
- Behaving ethically and socially responsibly in all our business and financial activities
- Demonstrating respect and inclusivity towards our customers and our staff
- Operating sustainable environmental policies